Accessibility Statement

Commitment to Accessibility

AlgoIndex.com is committed to ensuring that our website and services are accessible to all people, including individuals with disabilities. We believe that everyone should be able to access information about our algorithmic trading insights and index services with ease and without barriers. Our team is continually working to improve the user experience for everyone by applying relevant accessibility standards and best practices. This commitment to accessibility is an ongoing effort, and we have dedicated resources to identify and address accessibility issues as they arise. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is a globally recognized standard for web accessibility, and to comply with applicable accessibility laws such as the Americans with Disabilities Act (ADA) and the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) for users in those jurisdictions.

Accessible Features and Measures

In designing and developing the AlgoIndex website, we have taken several measures to support accessibility:

  • We use a clear and consistent layout and navigational structure to make it easier for all users to find information. Headings, lists, and other HTML elements are used throughout the site to provide semantic structure that can be interpreted by assistive technologies (such as screen readers).
  • Our font choices, text color, and background color schemes are selected to ensure sufficient contrast and readability for users with visual impairments, including those with low vision or color blindness. We avoid color alone as the sole means of conveying information wherever possible.
  • We provide text alternatives for non-text content. All images that convey meaningful information include descriptive “alt” text attributes. Decorative images or icons that do not convey information are either implemented in ways to be ignored by assistive tech or labeled as decorative. If our site features any multimedia content (such as videos), we strive to provide captions, transcripts, or other alternatives to ensure users who are deaf or hard of hearing can access the content.
  • The interactive elements on our site (including forms, buttons, and links) are designed to be usable via keyboard alone, for those who cannot use a mouse. We ensure that focus indicators are visible so keyboard users can track their position on the page. Form fields have explicit labels or aria-labels, and we provide useful instructions and error messages that do not rely solely on visual cues.
  • We test our site compatibility with various browsers and assistive technologies. This includes using screen reader software (such as NVDA, JAWS, or VoiceOver) to navigate our pages and ensure that the content is announced in a logical and useful manner. We also consider users of alternative input devices and have aimed to ensure our site is operable without requiring specific hardware or gestures.
  • Ongoing Efforts: Accessibility is not a one-time project for AlgoIndex, but a continual priority. We conduct periodic accessibility audits, both through automated testing tools and manual review, to identify areas for improvement. When we implement new features or publish new content, we do so with accessibility in mind from the start. Our development team receives guidance on accessible coding practices, and we consult the WCAG guidelines whenever we design user interface components or choose third-party plugins. Where possible, we involve users with disabilities to test key user flows and give feedback. We understand that standards and technology evolve, and we are committed to adapting and learning to maintain a high standard of accessibility.

Need Assistance? We Are Here to Help

Despite our best efforts, some content or features may not be fully accessible to every user at all times. We welcome your feedback and will do our utmost to address any accessibility barriers promptly. If you experience any difficulty accessing any part of our website or if you have suggestions on how we can improve accessibility, please do not hesitate to contact us. Our support team is trained to handle accessibility inquiries and will work with you to provide the information or service you need through an alternate method if necessary.

Contact Us for Accessibility Support:

  • Email: You can reach us at [email protected] (or [email protected]). Please include a description of the problem you encountered, the web page or feature at issue, and your contact information. Feel free to let us know the type of assistive technology you were using, if any (for example, “using NVDA on Windows Firefox, I could not access the navigation menu”). This information will help us troubleshoot more effectively.
  • Telephone: If you prefer to speak with us, please call our customer support line at [Phone Number] (toll-free in the U.S., available Monday–Friday, [business hours]). If you are using a relay service or other assistive telecommunication service, we welcome those calls as well. Please let our representative know that your call is regarding website accessibility so we can route you to the appropriate support.
  • Postal Mail: If electronic or telephone communication is not convenient, you may send a letter to our office at: AlgoIndex Accessibility Team, [Mailing Address]. Please include details of your request or the nature of the accessibility issue, and your contact information, so that we can respond. Keep in mind that physical mail responses may take longer, so for urgent needs we recommend email or phone.

When you contact us with an accessibility question or issue, we will acknowledge your request within a reasonable timeframe (typically within 2 business days) and let you know the next steps. We may need to ask you for additional information to understand the specifics of the problem. Our goal is to resolve accessibility issues promptly – some fixes can be implemented quickly, while others might require more substantial changes. In all cases, we will keep you informed of progress. If immediate assistance is needed (for example, you need an alternative format of certain content right away), we will work with you to provide a suitable accommodation, such as emailing you a PDF or alternate file that is accessible, or providing a verbal description over the phone.

Feedback and Continuous Improvement

We sincerely welcome feedback from all users on the accessibility of AlgoIndex.com. If you have any suggestions or comments on how we can improve the site’s accessibility, please let us know using the contact methods above. User feedback is invaluable as we continuously work to enhance our platform. It helps us discover issues that automated testing might not catch and prioritize improvements that have real impact on our users’ experience.

AlgoIndex is dedicated to making algorithmic trading insights and financial information available to everyone, regardless of ability. We are aware that achieving accessible excellence is an ongoing journey. Thank you for supporting us in this mission and for your patience as we strive to ensure that no user is left behind. If you have any questions about this Accessibility Statement or about AlgoIndex’s accessibility policies, feel free to reach out to us at [email protected].

Together, we will continue working towards a fully accessible and inclusive experience for all our users.