FAQ
What is Algo Index™ (algoindex.com)?
Algo IndexTM is a technology company providing three interrelated services to traders via our website at algoindex.com as follows:
1) DiscordPro™ – Manual Trading
Summary:
a. Anengagedtradingcommunity
b. Professionalmarketreview
c. ++Setup:ES,NQ,GC,CL
d. Live session coverage / real-time alerts
e. Educationallibrary(knowledgebase)
2) AlgoAuto™ – Automated Algorithmic Trading
Summary:
a. Four(4)interlinkedauto-tradingalgorithms
b. Preconfigured strategy:
c. TradingS&P500(SPY)options
(watches ES in real-time and triggers SPY option entries
via TradersPostTM to supported brokers)
d. TechnicalsupportthroughourDiscordchannel
3) Education – we provide insightful, up-to-date and actionable information to the active trading community.
Do I need TradingView?
Yes – Access is via an invite-only indicator – no source code is provided. For automation, use a plan that supports webhook alerts.
Which brokers are supported?
Via TradersPost™, common options include TradeStation™, Tradovate™, Interactive Brokers™, Alpaca™, Tradier™, and more (see TradersPost Connections for a current list).
How is risk handled?
Options have defined-premium risk (position sizing). The engine also applies session/expiration handling and TP automation; platform PnL stops.
What exactly is traded and when?
ES structure → SPY options in AM and Mid-Day windows with different target profiles. Quality over quantity is intentional.
Do you offer a trial period and refunds?
Yes – we offer a FREE 14-day trial – which auto-renews unless canceled during the trial period (No refunds after a payment is processed).
Do you take client funds or trade my account for me?
No – we never take custody of a client’s money and we do not manage accounts. Your funds always stay in your personal brokerage account. If you choose automated trading, your orders are routed from TradingView™ alerts through your own TradersPost™ connection to your broker. You can revoke access at any time. You have full control of these elements.
Will you ever ask for my broker password, 2FA codes, seed phrase, or remote desktop access?
No, Never – we will never ask for login credentials, 2FA codes, seed phrases/private keys, or for you to install any remote software, such as: AnyDesk/TeamViewer/remote desktop. If anyone ever asks you to do this, it is not us – and we recommend that you immediately discontinue communication with them – consider it a ‘scam’.
How do payments work?
Payments are processed through Stripe on our website. We do not take direct bank wires, WhatsApp/Telegram payments, or “crypto-only” payments. You can manage or cancel your subscription from your account dashboard (portal).
Is Algo Index an ‘account manager’ or prop-trading service?
No – Algo Index provides algorithms and alerts. You keep full control of your account, position sizing, brokerage relationship, and automation settings. We are not a broker and not a money manager or advisor.
Are you a financial adviser?
No – we are a technology company. Our tools and content are for education and automation of user-defined rules. We do NOT provide financial advice, and past performance does not guarantee future results.
How can I verify I’m dealing with the real Algo Index?
First, since your funds exclusively reside in your personal brokerage account – your Algo Index account is extremely safe – we have nothing to do with your funds. That being said, only trust communication from:
- Our website: https://algoindex.com
- Our official support email: [email protected]
- Our TradingView™ invite-only script (delivered through your TradingView™ account)
Also Note: We never sell via random DMs, WhatsApp, or Telegram.
What security and safety features does Algo Index provide?
Algo Index’s architecture inherently provides a high level of security and safety:
- No Custody – we have nothing to do with your funds – your fund deposits and withdrawals are strictly between you and your broker.
- Transparency – automated algorithm uses standard TradingView → TradersPost → Broker routing that you control.
Will you sell my personal information?
No – we respect our subscribers and will not sell your personal information (see Privacy Policy for details).
