Frequently Asked Questions

AITrader delivers high-conviction AI signals on SPY (S&P 500) options, typically 3-8 trades per week, targeting institutional-quality setups identified by AlgoIndex's AI. ES/SPY Standalone runs a fully-automated 2-stage algorithmic strategy on SPY (S&P 500) options. NQ/QQQ Standalone is that same fully-automated 2-stage strategy on QQQ (Nasdaq-100) options. Each automated strategy fires during the NY morning session with systematic execution. AlgoBundle gets you all three pipelines.

No. AlgoIndex is delivered as: a daily PDF/web review you read, signal alerts you receive (email + in-dashboard notifications), and, for AlgoBundle, an automated pipeline that fires orders to your broker without you doing anything. Zero coding required.

We publish our track record with methodology instead of a marketing number. The public Performance Statement shows results with sample size, date range, and definitions, and the member journal records every trade with timestamp, R-multiple, and outcome, wins and losses in order, with no cherry-picking. Past performance doesn't predict future results, so treat any single win-rate figure as context, not a promise. Audit it yourself at /performance-statement, and at /trade after you sign in.

DiscordPro at $89/mo gets you the daily reviews + community. No execution component. Most members start there, then upgrade to AITrader or AlgoBundle once they've seen the analysis quality for a few weeks.

Any broker TradersPost supports, TradeStation, Tradier, IBKR (Interactive Brokers), Alpaca, and several others. The AlgoIndex team trades on TradeStation as its primary, but the strategy is broker-agnostic via TradersPost. Full TradersPost broker list at traderspost.io. The AlgoBundle subscription includes a TradersPost coupon so you don't pay TP separately.

About 15-30 minutes once you have a TradersPost + broker account. Step-by-step: subscribe to AlgoBundle → receive coupon by email → register at TradersPost (free with our coupon) → connect your broker → paste your webhook URLs into your AlgoIndex dashboard. The /account/onboarding wizard walks you through it.

If a webhook delivery fails, the AlgoIndex orchestrator retries with exponential backoff. After 5 consecutive failures, the webhook auto-suspends and the AlgoIndex team is alerted. Already-open positions stay open, TradersPost won't take them off; you manage them via your broker as normal.

Yes, switch up or down anytime via /account/subscription. Pro-rated billing handles the difference. No fees, no contracts.

The first month of any tier. Auto-applied at checkout. After month 1, full price. Cancel during the first month to pay only the discounted month.

All sales are final. You can cancel anytime via /account/subscription, cancellation prevents future charges but the current month is non-refundable. EU/EEA customers may have additional statutory rights under the 14-day cooling-off period; see our Refund and Cancellation Policy.

No. The bundle covers the AlgoIndex subscription + TradersPost broker bridge. Your underlying broker (TradeStation, Tradier, IBKR) charges separately for fills. Most options brokers charge $0.50-$0.65 per contract.

At your broker. AlgoIndex never holds customer funds. The TradersPost bridge sends signals → your broker fills → settlement at your broker. We don't touch the money. If we go away tomorrow, your account is unaffected.

Postgres row-level security scopes every query to your tenant; cross-tenant data access is structurally impossible (not just policy, enforced at the DB engine). TradersPost webhook URLs are encrypted at rest with AES-256-GCM. Passwords hashed with Argon2. Auth lockout after 5 failed signins. Industry-standard, no shortcuts.

No. Member dashboards only show YOUR trades. The /trade journal at the trader level is segregated by tenant_id. Only the AlgoIndex internal admin role can see across tenants, and every cross-tenant read is audit-logged.

No. AlgoIndex is a research and software-tooling business. We are not a Registered Investment Advisor, broker-dealer, or fund manager. The signals + reviews we publish are educational; you make your own trading decisions. If you want personalized investment advice tailored to your financial situation, talk to a licensed RIA, that's not what we do.

Options trading involves substantial risk of loss. For the long-option strategies AlgoIndex publishes (long calls and long puts on SPY and QQQ), the maximum loss on a position is the full premium paid plus transaction costs, and short-dated (0DTE / 1DTE) contracts can lose their entire value within hours. Futures, short options, and margined positions can lose more than your original investment.

AlgoIndex's strategies trade short-dated SPY and QQQ options, which carry maximum gamma + maximum theta risk. The same volatility that creates the win is what creates the loss when wrong.

Past performance does not predict future results. The track record published in /trade is real, but markets change; what worked last year may not work next year. Trade only with capital you can afford to lose entirely.

Automated execution removes the 'maybe one more bar' problem but introduces a new one: the algorithm fires every qualifying entry, including during conditions where a human would have stayed out (FOMC announcements, surprise news, low-liquidity windows). The 5 safety gates (session window, ORB, trade-limiter, can-enter, exit-rules) reduce but don't eliminate this. Always set hard daily-loss caps in your broker that match what you can actually afford to lose.

We don't know, and anyone who claims to know is lying to you. We can show you what we trade, why we trade it, and the journaled outcomes for the past year. Whether you replicate those outcomes depends on your risk management, sizing discipline, capital base, broker fills, and a hundred other factors we don't control. Trade smart, size small, and treat the first month as paper.

Sometimes the algorithm is wrong. Sometimes our research team is wrong. Both happen, that's trading. We don't refund losing trades and we don't paper over them. The /trade journal shows wins AND losses, in order, with no cherry-picking. If you can't accept that some setups will lose, options trading isn't right for you regardless of who you subscribe to.

Check spam (Resend → algoindex.com is a new sender domain, first emails sometimes filter). If still missing after 5 min, email [email protected] from the address you used at signup.

Reset links expire after 1 hour. Request a new one at /auth/forgot-password. If a fresh link still doesn't work, the most common cause is the link being clicked on a different browser than the one expecting the session, try requesting + clicking from the same browser.

Click the failed webhook → 'Send test'. If the test fails too, the URL is wrong (re-paste from TradersPost) OR your TradersPost subscription lapsed. If the test succeeds but real signals fail, contact support, that's a server-side issue we'll investigate.

/account/subscription → 'Manage subscription' → opens Stripe Customer Portal → Cancel. Cancel takes effect at end of current billing period (you keep access through the day you've already paid for).